Frequently Asked Questions

Advice and answers from the Printable Party Decorations Team

Digital Products

Our printable files and designs are for PERSONAL USE ONLY. YOU MAY NOT RESELL ANY PRODUCT, COPY OUR DESIGNS OR USE THEM TO SELL ANY OTHER PRODUCTS. BY ANY MEANS YOU ARE AUTHORIZED TO COPY OR USE PRINTABLE PARTY DECORATIONS DESIGNS, PHOTOS AND / OR PRODUCTS FOR COMMERCIAL PURPOSES UNLESS OTHERWISE AGREED BY BOTH PARTS.

All of our personalized listings include a set of easy instructions to edit the design using Corjl. You can find these instructions when you access Corjl with the link that is sent to your email, after finalizing the purchase. 

However, we do not offer support for printers, computers and or any other devices.

Google Chrome or the very latest version of Microsoft Edge are the recommended browsers for using Corjl. Not all features may be available or show in other browsers.

Please note: If you are personalizing an item on a mobile device, you are limited to only replacing the text and replacing images. You will need to use a desktop or laptop computer to access additional features.

Try to refresh the page or logout then log back in to try again. 

Also you may want to try a different browser; Google Chrome or the latest version of Edge. 

If you still have questions or any issue with your purchase you can contact us at PrintablePartyD@gmail.com we will be happy to assist you. 

If you plan to use a professional printer, we recommend Prints of Love. Our shop has partnered with them to offer fast, high-quality yet affordable printing. Plus free 2-3 day U.S. shipping and free envelopes for all invitations!
Also, a tree is planted in your name when you order :)

Simply follow this link: https://printsoflove.com/printmyparty/

You can also print the files at home , at your local/online print store, or photo center. 

Returns

We do not offer any refunds.

ALL SALES ARE FINAL.

ALL our products are DIGITAL DOWNLOADS, which you have access to right after finalizing the purchase, due to this nature we can not offer exchanges, returns or refunds.

Shipping

No, ALL of our products are digital downloads, so NO physical product will be shipped to you. But we give you immediate access to your digital files after completing the purchase, so you can either edit them user Corjl (for personalized items) or Download them using the link that is sent to your email.